Privacy Policy
Your privacy is important to us. It is Rio Software, LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, http://beta.riosoftware.com/, and other sites we own and operate.
This policy is effective as of 10 March 2021 and was last updated on 10 March 2021.
Information We Collect
We do not collect personal information via any form. You may be provided with a user ID and password to access your company's private download page, which the website may ask for, so we will know who is accessing the website and when, and what files were downloaded, but NO other information will be collected.
Log Data Details
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Security
The provided user ID and password, as well as the software produced under contract for your company, is considered confidential to your company as per an already-signed separate confidentiality agreement. We will protect your credentials and software within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect data, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. We are also not responsible for unauthorized access or distribution of confidential material after it has been downloaded from our website.
How Long We Keep Data
Log data may be kept indefinitely. Confidential company data will be removed upon request, or if contractual agreements with Rio Software, LLC, are severed.
Children’s Privacy
We do not offer products or services for children, and we do not provide confidential website credentials to children.
Your Rights and Controlling Your Personal Information
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Colin Sarsfield
(207) 218-5099